An Analysis Of Susan Collins s One Can See The Picture

Is the world of Panem’s society in the Hunger Games correlate to today’s view of society? As entertaining it was to read and watch the movie, one can see the picture, that author Susan Collins used the fictional story to portray modern time society. Many parallels can be drawn between today’s society and Panem. One of the biggest comparisons we can see is how much struggle District 12, as well as the other districts, goes through. Issues such as starvation, inequality, and violence continuously pop up throughout the book. The families of Panem are always in desperate need of food, not even having the basic necessities in order to survive. If they want to be sure they will have enough food to live, the family’s children must win the Hunger Games by killing their opponents. Right now, children and adults are struggling to survive in today’s society in countries all around the world, such as Haiti, Afghanistan, and Syria. In fact, according to CNN news, 200,00 Syrians have been killed from starvation, while 10.5 million fled their homes. Children in poor countries are forced to lose their education, health and forced to work in order to help their families survive. In the city of Panem the poor children are forced into the games to try to win food to survive forcing them to lose education, freedom and their life. According to World Food Programs, 795 million people in the world do not have enough food to eat to lead a healthy lifestyle. That is about one in nineShow MoreRelatedHow Has the Experience of Cinema-Going Changed over the Past Century1785 Words   |  8 Pagesvarying feelings to cinema-going over the past century and this essay will aim to address these different aspects. Roland Barthes in his article ‘Leaving the Movie Theatre provides us with an interesting way of looking at cinema-going. 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Customer Relationship Management Systems Education Essay Free Essays

Sing that the companys concern schemes turn out to be more clients based with the alteration and personalize inspection and repair, the ( IT ) information engineering are make usage of non merely to supply services and merchandises within and concern, but besides to provide end-users of the organisations points for ingestion and services. Specially, the use of IT adjoins as a new facet to relationship selling, recognized as Customer Relationship Management ( CRM ) and at its inside, is about obtaining client, supplying services, cognizing them good, and looks frontward to their demands ( L.Ryals and A. We will write a custom essay sample on Customer Relationship Management Systems Education Essay or any similar topic only for you Order Now Payne.2001 ) . Conventional selling concentrated on the four Ps ( monetary value, topographic point, merchandise and publicity ) for intensifying market portion from side to side addition in the measure of minutess among the purchasers and Sellerss. Although client relationship direction converge on utilizing schemes, tolls and engineering for encouragement the relationship among the marketer and client focussing on increasing gross revenues net incomes, processs, client satisfaction and profitableness. However, to reply the nucleus inquiry I will cover up the undermentioned stairss: The Main CRM Systems Definition of CRM ( Customer Relationship Management ) Advantage and Disadvantages of CRM with illustration And Decision The Main CRM Systems: Finnegan, ( 2007 ) defined CRM system as â€Å" A CRM system is an information system that is used to be after, agenda and command the presales and post-sales activities in an organisations † . CRM comprise all portion of covering with bing and possible clients: Gross saless, selling and service or proficient support etc. sometimes its call ‘back office and front office systems ‘ because they are the border with the client. CRM systems are collected of analytical and operational parts. Operational CRM The bellow diagram ( figure-1 ) are shown based on the three basic parts of the CRM which contains SFA ( gross revenues force mechanization ) Gross saless CRM entail appraisal about telephone gross revenues, web gross revenues, retail shop canvass, and field gross revenues ; CSS ( client service and support ) Service CRM entail client conventional applications related to name Centre informations, web self-service informations, and radio informations ; And EMA ( endeav or selling mechanization ) selling CRM involves run informations, content informations and informations analysis. Definition of Customer Relationship Management ( CRM ) : Harmonizing to nucleus demand and as an indispensable constituent of CRM we should do clear about what dose digital house mean is. Keneth C. Laudon and Jane P. Laudon ( 2007 ) defined digital house as â€Å" A digital house is one where about all of the organisations important concern relationships with clients, providers and employees are digitally enables † . However it is an interior concern process are achieved in the class of digital webs across the whole organisation or linking legion organisations. There are many definitions of CRM have been explicated and illuminate by different writers in different position. Pancucci ( 2002 ) observes that ‘there are a figure of definitions of CRM, even taking the ordinance into the domain of societal scientific discipline where the psychological science, behavior forms of group of people, and socio-economic position are seen as critical use of purchasing finding ‘ . Some are shown bellow: Gronroos, ( 1999 ) defined â€Å" CRM is a direct branch of the selling Concept: he explained as ; CRM is a committedness to at the same time hike client satisfaction and stockholders value by supplying consistent, seamless, high-quality experiences for valued client † . Christopher, Payne and Ballantyne, ( 1991 ) defined CRM as â€Å" it is the integrating of client service quality and selling, which has as its concern the double focal point of acquiring and maintaining client † . Strauss and Frost, ( 2001 ) defined CRM as â€Å" it is a holistic procedure of identifying, pulling, distinguishing and retaining client † . Grtner Group, ( 1999 ) â€Å" CRM is a subject – a doctrine even – that requires concern to recognize and foster their relationship with clients. With CRM, an single client ‘s demands and penchants are available to anyone in the concern working at the client interface, irrespective of channel. Each client is treated as an person in a relationship that feels like one-to-one † . However, thought behind the CRM is set up single association with clients, pleasuring different clients in a different manner based on the information acquired on their front-runners, first picks, and disbursement designs ; activates a concern executes to place, develop, get, and retain progressively profitable and loyal clients by presenting the exact merchandise or service, to the exact clients at the right clip, through the precise channel, and the right cost in the shop planning and supply concatenation functions through concern process mechanization, engineering solution and information ownerships to do the most every client contact. Advantages of Customer Relationship Management ( CRM ) : Customer relationship direction helps the concern houses which have determined to implement CRM scheme can ease with Numberss of following advantages: Construct up client keeping and trueness: Customer trueness can be defined harmonizing to Mcllroy and Barnet ( 2000 ) as â€Å" client ‘s committedness to make concern with a peculiar administration, buying their goods and services repeatedly, and urging the services and merchandises to friends and associated † . Therefore, the nucleus benefits of the client keeping and trueness are construct up long term relationship and steer finally to hike net incomes and gross revenues, doing mind of belonging, in the sentiment of Uncles ( 1994 ) harmonizing to consumer trueness programmes apprehensiveness is willing to introduce on behalf of clients, a feeling that the seller is acquire ready to listen, is caring and concerned and consideration methods. The consequence we can acknowledge as a keeping and trueness is an of import facet for client relationship direction ; harmonizing to Byrom ( 2001 ) there are more than 150 trueness strategies and about 40 million trueness cards in the UK. For illustration Tesco trueness Club-card, introduce 1995 was to offer as â€Å" benefits to regular shoppers whilst assisting the company discover more about its client demands † ( Tesco, 2004 ) . The accomplishment of Tesco Club-card had been successful and celebrated in the food market universe as Smith, ( 2004 ) harmonizing to Club-card accomplishment evaluation â€Å" a 3rd of UK places use the plan † . Improved Customer acquisition Ratess: Customer acquisition is an parlance used to explicate the tactics and systems to pull off client point of view and enquiry typically allocate to the organisations to recite the effectivity of effect to pick of promotional activities through out the client lifecycle. However, client geting rate helps to the organisations with follow up client relationship direction ( CRM ) chance for cross-selling, repetition buying, up-selling and bring forthing advanced gross growing. For illustration Tesco Personal Finance ( TPF ) reached acquisition rates December 2008 for hard currency consideration of around 950m lb and get 6m Tesco Finance Customer histories with successfully followed by client relationship direction. ( Andrew Higginson, 2008 ) Improve Cross Selling and up-selling: Cross selling refers to selling things that are correlated or can be included with the points being sold. And up merchandising is the techniques of offering clients a merchandise in addendum to the merchandise are soon buying. For illustration if they sell digital Mobile, it makes sense to suggest linked merchandises to their client: more long life battery, screen, charger etc. or if they are up sell to their client they can offer about anything in addendum to the points clients are antecedently paying attending. However, it is encourage to client to come once more in the shop with purchasing purpose to clip, and enhance to doing long term relationship as a portion of client relationship direction activity. Hike the contract or Name centre effectivity: Taylor and Bain ( 1999 ) has been defined call Centre as â€Å" it is a dedicated operation with employees focused wholly on client service maps, employees are utilizing telephone and computing machine at the same time, and where call procedure controlled and processed by an automatic distribution system † . There has been consistent recent enlargement in call Centre inspection and repair world-wide, with the call Centre of the modern-day expected to progress into the client entree Centre of the hereafter, and supplying a new economical footing for assorted organisations. The activity and effectivity of a call Centre are deriving client orientation, service precedence, growing of turnover, and contribute wholly on the client service map. For illustration UK largest Mobile networking company o2 has given responsibly to keep client service activity through assorted call Centres such as: Active Business Communication call Centre, Active Digital call Centre, Aerial call Centre and so on ( www.o2.co.uk [ accessed-16/01/10 ] ) . And they are determined to give first-class clients feedback on-behalf of o2 Mobile web to keep good client relation. However, client relationship direction has being bearing a great advantage for encouragement the contract or name centre effectivity with the enterpriser and standard client service. Deliver a individual, knowing position of the client: A watercourse advantages for a company conveying out by following client relationship direction system are placing and aim the greatest clients and coevals of distinction of excellence directed for the gross revenues force, create direction of gross revenues and marketing campaigns more effective by puting precise ends, established features relationships with the clients with the vision to do the most house ‘s net incomes and advancement client satisfaction, Understanding the desires of employees and continue a sound co-relationship with them. Disadvantages of Customer Relationship Management System ( CRM ) : Not merely CRM system has advantages so far it can be such a restriction as follows: High Software Cost: For the most portion state of affairs insist package support for client relationship direction affair but the cost of such package is normally elevated. For illustration Wendy Close, research manager at Stamford, Conn.-based Garthner Inc. , allocated the cost for most favorite ‘SIEBAEL ‘ CRM package at $ 16000 to $ 25000 per user, a sum that includes package, preparation, services and hardware. However, this cost might non be low-cost where fewer figure of seats and non holding often economic systems of graduated table convey the monetary value down to $ 12000 for each user. ( www.searchcrm.techtarget.com ) [ Accessed-16/01/10 ] Managing Datas: It is non easy to get by with Immigration and Naturalization Services and outs of informations warehousing and informations disfiguration engineerings. It entails a batch of historical informations to scrutiny analysis and analyze the tapping of information energetic out of it. For illustration the article says on respect Tesco Data Swapping with Oil of Olay and raises a large inquiry â€Å" This is traveling to be large, and non merely in fast traveling consumer goods † . Alan Mitchell ( 2002 ) Not Easy to Process: The appraisal of CRM procedure and its operation is non an easy mission. It requires multidimensional public presentation, and multifactor client behavior which are hard to qualify. Even if they are described in some state of affairs largely score card or in metric format, which is frequently hard to rehearse and understand them. A study found that conducted by research and consultative house Gartner ( Zimmer, 2006 ) â€Å" more than half of the organisations who have implemented the CRM have troubles after execution † . Harmonizing Crowbars, C. A ; Stone, M. ( 2004 ) Aberdeen Group CRM Spending and Satisfaction study ( February, 2003 ) identified that on a user ranged among of â€Å" somehow satisfied † and â€Å" satisfied † scope from one ( non satisfied ) and to five ( wholly satisfied ) which are depends on Area/ location. Approachs of past purchasing behavior of consumer might n’t be same in the hereafter excessively! : Majority of CRM move towards with cod informations on the past buying behavior of client and set abouting it as the likely behavior in farther excessively. This could be an immoral guess in a figure of positions. Customer constrains maintain on switching and varies upon the criticalness of the intent and the degree of letdown with the bing options. For illustration, an article study says Tesco broadband dissatisfaction rate due to hapless client service and experience 2009 churn rates of around 20 % per annum. However the 20 % are used to regular client of Tesco. ( www.phone-shop.tesco.com/latest-news ) [ Accessed-17/01/10 ] Decision: However in the terminal of the study it is explicable that, In malice of that, the client relationship direction has become a maximal precedence for legion of companies. Bohling et Al. ( 2006 ) remarks on diary of CRM execution as ; â€Å" in many competitory markets, concern invest well in CRM execution recently though, companies have become progressively displeased with client relationship direction apply, as the bulk of them are falling short of the outlooks that precede them and are hence considered failures † . Conversely, though it has being first prioritized for many companies but non all companies are being success based on comparison to advantage and disadvantages of client relationship direction in digital houses. Kumar and Shah ( 2008 ) argued that â€Å" CRM offers house strategic benefits, such as greater client satisfaction, and trueness † . Anders ( 1996 ) remarks as â€Å" it is a higher response cross-selling attempts and better word-of-mouth promotion † . However, though some disadvantages and statement has been placed but it is should be remind that CRM assists a company dressed ore on the client as an assets side by side consumers are non forced to by necessity in the same organisation. Many companies waste a batch of money obtain new clients and waste it by neglecting to get to cognize and grok their client, retain and maintain in grip with them. Therefore, Company should setup CRM system based on allow to clients to manage their relationship with multiple providers instead than the other manner embracing. Bibliography: L. Ryals, and A. Payne, ( 2001 ) ‘Customer relationship direction in fiscal services: towards information enabled relationship selling, diary of strategic selling, vol.9, pp. 4-27. Anderson, Eugene W. ( 1996 ) â€Å" client satisfaction and monetary value tolerance, † selling letters, vol.7. ( July ) , pp.265-74 Kumar, V. ( 2008 ) , ‘managing client for net income ‘ . Upper Saddle River, NJ: Wharton School Publishing. -and Denish Shah ( 2004 ) , â€Å" edifice and prolonging profitable client trueness for the twenty-first Century, † Journal of Retailing, 80 ( 4 ) , pp.317-30 T.Bohling, D.Bowman, S.Lvalle, V.Mittal, G. Ramani et Al. ( 2006 ) , CRM execution: Effective issues and penetrations, Journal of Service Research 9 ( 2 ) , pp.184-194. Performance of Customer Relationship Management with Diagram hypertext transfer protocol: //www.kssi.ae.wroc.pl/~mowoc/Dydaktyka/MIS/Lect5.pdf [ Accessed- 09/01/10 ] Strauss, J. A ; Frost, R. ( 2001 ) , E-marketing. Upper Saddle River, NJ: Prentice Hall. Gronroose, C. ( 1999 ) . Relationship selling: Challenges for the organisation. Journal of Business Research, vol.46, pp.327-355. Gartner Group, ( 1999 ) , specifying CRM: available at: C. Pries A ; M. Stone ( 2004 ) ‘Managing CRM execution with consultants- CRM or alter direction? , diary of alteration direction, vol.4, No.4, ( December ) , pp.352-370 Christopher, M. Payne, A. and Ballantyne, D. ( 1991 ) ‘Relationship Marketing- delivery quality, Customer Service, and selling together, Butterworth-Heinemann Ltd. , Oxford. Keneth C. Laudon and Jane P. Laudon ( 2007 ) pull offing the digital house, 9th edi. Upper saddle river, NJ: Prentice Hall. Finnegan, D A ; Willcocks, L ( 2007 ) Implementing CRM: from engineering to knowledge, jhon willy and boies LTD. Wet Sussex, England. Mcllroy, A. , Barnett, S. ( 2000 ) , â€Å" edifice client relationships: do dismiss card plants? † pull offing the service quality, Vol. 10 no. 6. Pp.347-55 Uncles, M. ( 1994 ) â€Å" Do you or your client need a trueness strategy? â€Å" , diary of Targeting, measuring and analysis for selling, vol. 2 no.4, pp.335-50 Byrom, J. ( 2001 ) â€Å" the function of trueness card informations within local selling enterprises † , international diary of Retiling A ; Distribution Management, vol. 29 No. 7.pp.333-42 Tesco, ( 2004 ) , â€Å" Corporate information † , p. 1-3 available at: www.tescocorporate.com [ accessed-17/01/2010 ] Smith, J. ( 2004 ) , â€Å" Every small aid † , The Ecologist, vol. 34 No.7, pp.1-9 Higginson, A ( 2008 ) , â€Å" can Tosco truly offer the same value as my bank † , p.1-4 available at: www.tescoplc.com/annualreport09/storage/pdf/retailing_services.pdf [ accessed- 17/01/10 ] O2 Centre of first-class partner- hypertext transfer protocol: //www.o2.co.uk/sme/whyo2/o2partners/excellence-centre [ accessed-16/01/10 ] Taylor, P. and Bain, P. ( 1999 ) , â€Å" An assembly line in the caput ‘ : work and employee dealingss in the call Centre † , â€Å" Industrial Relations Journal, vol. 30 No. 2, pp. 101-17 Cost of Siebel CRM package: hypertext transfer protocol: //searchcrm.techtarget.com/tip/Siebel-CRM-software-costs [ accessed- 16/01/10 ] Alan Mitchell ( 2002 ) , ‘Can company affords to portion CRM strategies? † p.1-1 available at www.marketlocation.com [ accessed-14/01/10 ] Zimmer, J. ( 2006 ) , â€Å" Be ready to take the heat † , Destination CRM, Viewpoint available at: www.destinationcrm.com [ accessed-14/01/10 ] Tesco Telecom, overseas telegram A ; warless: ( November, 2009 ) , available at: hypertext transfer protocol: //phone-shop.tesco.com/latest-news/Tesco % 20Telecoms % 20CW % 20release % 20FINAL.pdf [ accessed: 17/01/10 ] Crowbars, C. A ; Stone, M. ( 2004 ) , â€Å" Pull offing CRM execution with consultants- CRM or alter direction † job with CRM execution, â€Å" diary of alteration direction † vol. 4. No.4, pp.350-370. How to cite Customer Relationship Management Systems Education Essay, Essay examples

Global Marketing and Communication

Questions: 1. Discuss the global, local and Glocal Strategies of marketing mix components.2. Discussion on the target market of Pizza Hut. Answers: Introduction Marketing and communication are two key aspects which a particular company needs to take into account while working in the local as well as in the local market. It is extremely important to mention that most of the multinational companies nowadays are focused on developing a strong platform where they can work all around the world with a single marketing plan with little modifications. On the other hand communication is also an important aspect in the business which helps a company to implement its plans effectively (Czinkota Ronakainen, 2013). There are number of factors that underpin global marketing in the contemporary business environment and hence it is extremely essential for companies to have a fair bit of knowledge about global marketing mix and its components. On the other hand it is also important for companies to develop target market. The present study will delve deep into the discussion of the two key components of marketing which are products and price and it will also entail discussion of the procedure of targeting regions for the sale of products and services and different discussions to underpin the study. The present study will be supported with the case study of Pizza Hut (Goi, 2009). Pizza Hut is one of the worlds largest pizza chains with over 12000 pizza stations and delivery outlets in the world. The company has been able to gain huge market share with its unique product marketing and effective pricing. Pizza Hut as a brand has always focused on satisfying wide number of people in different segments and different target areas. In the recent past Pizza Hut has focused on exploring new markets which has had impetus on its marketing plan. Pizza Hut has come up with different marketing concepts which have helped the company to develop its global market. The company has always tried to have different marketing strategy for different regions which have helped it come closer to its targeted audience. Since the company has had different marketing strategies and have targeted different audience groups which makes the choice of Pizza Hut the case study company absolutely justified (Gordon, 2012). 1. Discuss the global, local and Glocal Strategies of marketing mix components Pizza Hut is a company that works worldwide and has wide and loyal customer base. It is important to mention that Pizza Hut tries to focus on the different target markets and hence it is important that the company understands the different strategies to address different markets. Pizza Hut targets the global market that makes it extremely important for the company to develop a strong marketing plan which would help the company to address a bigger market. The main focus of the company is to fulfill the objectives of the organisation which is to satisfy the customers. Since the company focuses on the worldwide business it becomes important that the company emphasises on its marketing plan (Kotler Armstrong, 2010). The company frames different plans for global business, for local business and finally for both the regions global and local. Even though the company lay stress on all the different components of marketing mix but it especially tries to focus on the two key aspects of the marketing mix which are products and price. Since the company focuses on the development of its business both locally and globally it has to work on these aspects effectively. For Pizza Hut working on these key aspects is important since the food industry is highly competitive and it has huge competition (Dann, 2010). Local Strategy Pizza hut has a unique take on the local strategy Pizza Hut has always tried to target diverse population segments based on the demographics, psychographics and frame its marketing plan accordingly which would help the company to reach its target audience effectively. It is important to mention that the company addresses its local customers in different ways. The company comes up with different marketing mix strategies which helps the company to emphasise on its chosen market effectively. Pizza Huts local pricing and product strategy is largely influenced by the local market. Pizza Hut is mostly known for its Italian products which is pizza and hence the company tries to have unique approach to its products and pricing when addressing the local customers. Its unique strategy is focused on developing the local market. Pizza huts approach to its product development in the local market is done with the help of market research. The company focuses on selling the authentic pizzas and work s on keeping the traditions. In its local market in USA the company focuses making quick tacos, hamburgers and pizzas which help people to meet their demands and needs. Pizza Hut has developed its local market mostly for quick breakfast in its outlets (Papadopoulos Heslop, 2014). In Italy the place of origination of Pizzas the company has focused on developing a great market by introducing Tuscani Pizza which first came in Italy itself with thin crust and gourmet stuff. Its unique way of working globally and thinking locally also came into practice through its products where the company has been able to impress the older Italian adults by inviting them to taste the pizzas to test the quality of the product sold by the company in Italy which was a very much global policy but placed in a local manner. It is also important to mention that working in its local market in America Pizza Hut first introduced which has become a worldwide craze for people that is the Pan fried Pizza which ha s been highly appreciated by the local American citizens Pricing strategy has always been a key factor for Pizza Hut in this highly competitive market. The price strategy of Pizza Hut is premium Price Skimming strategy where the price is kept fixed even if the demand is high or during the time when the demand is low. The price skimming procedure has helped the company to keep its standard in a higher level and has driven many consumers to buy from this company as many people love to buy expensive food just for self satisfaction (Ghauri Cateora, 2010). Global Strategy Pizza Hut is a global business and hence the company focuses on strategising its business as per the area it is serving. Global basis Pizza Huts product strategy has always been unique as the company has assessed each global market effectively and acted globally cum locally which has been an immensely effective product strategy for the company. For instance in Malaysia Pizza Hut introduced the famous Italian American Pan Pizza which has been largely appreciated by the consumers in the Malaysian market. In India with the help of effective promotion Pizza Hut has been able to capture the market and also in order to continue with its Think Global Act Local campaign the company does not use beef in its pizzas given the culture of the country. It is important to mention that this has also made pizza hut a household name all over India. Along with Pizzas it also sells Great Indian Treat, Tandoori Treat in India, In china it sells Sangria and Escargot along with pizzas which makes the consu mers feel at home and makes the company local even when its a foreign company (Kamaladevi, 2010). The products strategy for Pizza Hut stands to be highly concentrated on the taste and preference of the local consumers. It tries to focus on selling products which are highly preferable in a particular area. For instance when it sells its food in the locales of the Britain it emphasises on providing the authentic British taste which helps the company to gain interest among the consumers. The products in the global regions always differ since it helps to develop a strong market base overseas (Teng, 2010). The pricing strategy of Pizza Hut is somehow kept the same even in the global market. But its marketing procedure or price skimming procedure are also tactfully handled. It is important to mention that the company provides numerous offers and freebies with a particular worth of buying which attracts people. In global markets like in India and Malaysia the company understands it has large market share and hence its skimming strategy doesnt affect the sale and rather increases it given its effective and high quality food and wonderful receptions. Even in local market the company skimming strategy helps as most of the pizza companies have something better to offer like Papa Johns traditional pizza and Dominos buy one get one free offers (Srivastava, 2009). Glocal Strategy Glocal strategy mainly the amalgamation of the local as well as the global strategy for marketing mix. It helps addressing both the international as well as the local market. As per the marketing theory Product mix of a company is extremely important to address both local and global needs and Pizza Hut has been successful in doing that. In global market where working people are off to work early and do not get time for lunch dining in a restaurant Pizza Hut has come up with the Pan Pizza for one which has been widely appreciated especially in USA and European nation. For the local market in America and to satisfy the local consumers Pizza Hut has come up with The Big New Yorker Pizza which is especially sold in the US and in no other countries to treat the local customers properly and continue the relationship with them. It is important to mention that most local market of Pizza Hut is highly competitive but due to the effective product strategy the company has retained its market sh ares (Varadarajan, 2010). It could be said that when Pizza Hut is addressing the local market with such catch lines it gives a similar kind of approach even to the global market. It is important to mention that when the company works in countries like India and Malaysia, China, Japan its marketing procedures make the brand local brand and it strategises its product development effectively. When working in the global market it uses taglines to attract consumers which are similar even for the local market. Globally the company has introduced many effective things which have helped the company to gain the global market share equally effectively. Think Global Act Local is another unique strategy that the company has got is the delivery system which has been effective enough for the company both locally and globally. It could be said that the 30mins pizza delivery challenge has been highly effective for the company in all parts of the world which has been immensely effective for the comp any. The company promises to make a pizza order delivery within 30mins from the time of booking which has become key concept in the pizza industry all over the world and has also helped to develop a strong platform for the company. This concept was initially launched in its local market which again justifies the companys Glocal strategy especially in terms of products (Ding et al., 2010). Similarly Pizza Hut has made its price a strong weapon to drive consumers and it has helped to gain upper hand in the market as the company has already proven its worth and quality in the market. Overall it could be said that the pricing strategy taken up by the company is effective both locally and globally given its quality food and commitments towards the consumers which has helped the company to come a long way (Beydoun et al., 2011). 2. Discussion on the target market of Pizza Hut In the study of marketing Segmentation, Targeting and positioning is given paramount importance. Especially targeting is extremely important. As per the classical theory of Marketing targeting could be defined as the choosing of a particular segment of audience to address in the market. Targeting is an extremely important concept for Pizza Hut and it emphasises highly on the effective targeting of the consumers not only locally but also globally since it is a globally recognised brand in the market. It is important to mention that there is huge amount of research that goes into the choice of markets to target. Demographic Segmentation of the market: Age based Segmentation The segmentation of the markets is done in a very prudent manner as the company focuses on addressing the global audience at the same time when it focuses to address the local consumers (Wood, 2011). Hence it becomes extremely important for the company to make its targeting decisions effectively. Normally Pizza Hut focuses on a specific market which has been segmented demographically based on age mostly. Even in the global arena the company focuses on targeting the consumers between the age group of 12 to 45 which involves the teenagers, the youths and the middle aged people. Hence it could be said that the segmentation is done demographically based on age and also regionally which helps the company to address the needs and wants of the customers from the different regions accordingly (Bostrom et al., 2013). The targeted age groups has been chosen by the company as it mainly focuses on informing and creating awareness about pizza among this age group which forms a substantial part of every country as well as since this age group is funny and adventurous and like to explore as well as taste different things they love pizzas designed by the company and hence this justifies the choice of the primary targeted audience of pizza hut (Terpstra et al., 2012). 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